Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Deira Po Box 56262, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Carlton Palace Hotel - Dubai

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Location is good - Gym was well equipped - Comfy bed
  • Leaking air conditioner - No nice view - Decor was stunning
  • Nice sized bathroom - Free valet parking service - Free wifi
  • Staff was professional - Nice pool - Breakfast was fine
  • Room was a good size - Reasonally priced - Bed was a little bit too firm

Overview

The excellent Carlton Palace Hotel is rated 5 stars and has 212 rooms encouraging guests to relax. Featuring traditional architecture, the hotel occupies a 10-story building opened in 1997.

The hotel is situated close to Creekside Park, The Dubai Heritage Village and Al Bastakiya, within walking distance to Al Rigga subway station. The venue is located within 10 minutes' walk from Dubai center.

The nearby surroundings feature banks and business centers.

Guests can reach Carlton Palace Hotel by car from Dubai airport in 5 minutes.

Rooms

At this venue, non-smoking guestrooms are European in flavour, with classical furniture. The rooms look over the city. They offer en suite bathrooms with dressing gowns, free toiletries and a shower.

Eat & Drink

A continental breakfast starts the day in the restaurant. Local dishes are served in the large restaurant on site. The hotel’s stylish Chic Sketch bar welcomes guests for signature drinks. A prestigious area offers dining choices, such as Sadaf Restaurant and Kisaku within 150 meters of the venue.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

There are cars and limousines for rent on site.

Relax

A variety of treatments includes reflex massage and steam baths. The property offers a fitness center and a gym to keep shape.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Eco friendly
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Full board
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Animation team
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Leisure/TV room
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Twin bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge

Bedroom

  • Down comforter

Media

  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Carlton Palace Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Maktoum Street, Deira Po Box 56262, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    3300 ft
Airports
  • Dubai (DXB)
    2.9 mi
  • Sharjah (SHJ)
    13.3 mi
Train Stations
  • Union Square Station
    3300 ft
  • Baniyas Square Station
    1.1 mi
Underground stations
  • Al Rigga Metro Station 2
    2000 ft
  • Al Rigga Metro Station
    2300 ft
  • Bus stop
    700 ft
Restaurants
  • Sadaf Restaurant
    500 ft
  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
    1200 ft
Beaches
  • Al Mamzar Park
    1.1 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    212

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Club Two-Bedroom Suite
Size: 2210 sq. feet
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities
    Club Three-Bedroom Suite
    Size: 2695 sq. feet
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Carlton Palace Hotel photos Exterior
      Executive Club Room
      Bed type: King-size bed or Twin beds
      Size: 360 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Carlton Palace Hotel photos Room
        Double Room
        Bed type: Double bed or Double bed or Twin beds or 2 Single beds
        Size: 585 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Twb, Elegantly furnished rooms decorated in Far Eastern style with a seating area and minibar. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes. Also includes a welcome drink and refreshing towel.

        Room facilities
          Carlton Palace Hotel photos Room
          Upper Floors Twin Room
          Bed type: Twin beds or Double bed
          Size: 345 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Twb, Located on the top floors, these European-styled rooms feature views over Dubai. Include: * free breakfast; * free airport transfers; * free internet at the Executive Lounge; * Club Lounge access and benefits.

          Room facilities
            Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            • Air conditioning
            — Less information+ More information
            Room facilities
              Carlton Palace Hotel photos Room
              Junior Suite
              Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
              Size: 435 sq. feet
              Check Prices
              • Air conditioning
              • Bathtub
              — Less information+ More information

              Junior Suite

              Room facilities
                Carlton Palace Hotel photos Room
                Family Room
                Size: 585 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Carlton Palace Hotel photos Room
                  Superior Double Room
                  Bed type: Double bed or 2 Single beds or Twin beds
                  Size: 345 sq. feet
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  Superior Room

                  Room facilities
                    Carlton Palace Hotel photos Room
                    Superior Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Size: 345 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Carlton Palace Hotel photos Room
                      Deluxe Double Room
                      Bed type: Double bed or 2 Single beds or King-size bed or Twin beds
                      Size: 360 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
                      • — Less information+ More information

                      Deluxe + Breakfast (2 beds)

                      Room facilities
                        Carlton Palace Hotel photos Room
                        Deluxe Triple Room
                        Bed type: Sleeping arrangements for 3 persons
                        Size: 345 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Carlton Palace Hotel photos Room
                          Comfort One-Bedroom Junior Suite
                          Bed type: King-size bed
                          Size: 435 sq. feet
                          Check Prices
                          • Air conditioning
                          • Bathtub
                          — Less information+ More information
                          Room facilities
                            Carlton Palace Hotel photos Room
                            Executive Double Room
                            Bed type: Double bed or 1 Single bed or Sleeping arrangements for 3 persons
                            Size: 345 sq. feet
                            Check Prices
                            • Air conditioning
                            • Private bathroom
                            — Less information+ More information

                            Executive Room

                            Room facilities
                              Carlton Palace Hotel photos Room
                              Deluxe Family Two-Bedroom Double Room
                              Bed type: Double bed
                              Size: 585 sq. feet
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information

                              Family Room, 2 Bedrooms (Deluxe)

                              Room facilities
                                Carlton Palace Hotel photos Room
                                Luxury Two-Bedroom Double Room
                                Bed type: Double bed
                                Size: 585 sq. feet
                                Check Prices
                                • Air conditioning
                                • Shower
                                — Less information+ More information

                                Family Luxury Room - 2 Bedrooms

                                Room facilities

                                  How to reach hotel

                                  hotel Carlton Palace Hotel - Dubai Dubai location
                                  Show big map »

                                  Hotel Address:

                                  Al Maktoum Street, Deira Po Box 56262, Dubai, United Arab Emirates

                                  Get directions
                                  City Center
                                  • Dubai
                                    3300 ft
                                  Airports
                                  • Dubai (DXB)
                                    2.9 mi
                                  • Sharjah (SHJ)
                                    13.3 mi
                                  Train Stations
                                  • Union Square Station
                                    3300 ft
                                  • Baniyas Square Station
                                    1.1 mi
                                  Underground stations
                                  • Al Rigga Metro Station 2
                                    2000 ft
                                  • Al Rigga Metro Station
                                    2300 ft
                                  • Bus stop
                                    700 ft
                                  Restaurants
                                  • Sadaf Restaurant
                                    500 ft
                                  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
                                    1200 ft
                                  Beaches
                                  • Al Mamzar Park
                                    1.1 mi
                                  Hotel information
                                  • Check-in:
                                    from  2 pm
                                  • Check-out:
                                    until  12 pm
                                  • Year renovated:
                                    2009
                                  • Number of floors:
                                    10
                                  • Number of rooms:
                                    212

                                  Hotel Awards

                                  UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in United Arab Emirates

                                  Use Badge

                                  Carlton Palace Hotel Location

                                  Legend
                                  • Current hotel
                                  • Hotels nearby
                                  • Other hotels
                                  • Airports
                                  • Underground stations
                                  • Train stations
                                  • Parks
                                  • Tourist attractions
                                  • Museums
                                  • Convention centers
                                  • Stadiums
                                  • Food and meals
                                  • General

                                  Hover above the icons to see hotel photo and details.

                                  Click the hotel to go to the main hotel page.

                                  Route Planner
                                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                  What's nearby

                                  Tourist attractions

                                  • Bastakia, historisches Altstadtviertel in Dubai - 1.0 mi

                                  Places of interest

                                  • Bateaux Dubai - 1700 ft
                                  • Deira Clocktower - 2000 ft
                                  • Bur Dubai Abra Dock - 2700 ft
                                  • Consulate General of the United States of America - 3700 ft
                                  • Ministry of Foreign Affairs - 4000 ft
                                  • British Council - 4300 ft
                                  • Dubai Court - 4300 ft
                                  • Dubai Health Authority - Head Quarter - 4300 ft
                                  • British Consulate - 4300 ft
                                  • Public Prosecution Dubai - 4600 ft
                                  • North Tours LLC - 1.0 mi

                                  Train stations

                                  • Union Square Station - 3000 ft
                                  • Khalid Bin Al Waleed Station - 1.0 mi

                                  Shopping areas

                                  • Deira City Center - 5000 ft

                                  Business areas

                                  Underground stations

                                  • Al Rigga Metro Station 2 - 1700 ft
                                  • Al Rigga Metro Station - 2000 ft
                                  • Union Metro Station 2 - 2700 ft
                                  • Deira City Centre Metro Station 2 - 3700 ft
                                  • Deira City Centre Metro Station - 4000 ft
                                  • Salah Al Din Metro Station - 4000 ft

                                  Local attractions

                                  • Al Mamzar Park - 1.1 mi
                                    Al Mamzar, Dubai
                                  • Dubai Dolphinarium - 1.8 mi
                                    P.O.Box 232292, Dubai
                                  • Sheikh Saeed al-Maktoum's House - 2.0 mi
                                    Al Khaleej Rd, Dubai
                                  • Dubai Museum - 1.4 mi
                                    Al Souq Al Kabeer, Dubai
                                  • The Dubai Heritage Village - 1.9 mi
                                    Entrance of the Dubai Creek, Dubai

                                  Near the hotel

                                  • Dubai Creek - 2400 ft
                                    Dubai Creek, Dubai

                                    Restaurants nearby

                                    • Sadaf Restaurant - 500 ft

                                      Address: Al Maktoum Road, Riggat Al Buteen
                                      Phone: 04-2221622

                                      86% likes this, based on 23 reviews

                                    • Kisaku - 1200 ft

                                      Address: Al Maktoum Street
                                      Phone: +971 501137844

                                      72% likes this, based on 61 reviews

                                    • Shabestan - 1600 ft

                                      Address: 2nd Floor, Radisson BLU Hotel, Baniyas Road, Al Rigga
                                      Phone: 04-2227171

                                      91% likes this, based on 19 reviews

                                    • Glasshouse Brasserie, Hilton Dubai Creek - 1200 ft

                                      Address: Baniyas Rd
                                      Phone: 97142127550

                                      74% likes this, based on 76 reviews
                                      Cuisine: International
                                      Price Range: USD 2 - USD 42

                                    • Minato, Radisson SAS Deira Creek hotel - 1300 ft

                                      Address: Deira

                                      86% likes this, based on 12 reviews

                                    Hotel information
                                    • Check-in:
                                      from  2 pm
                                    • Check-out:
                                      until  12 pm
                                    • Year renovated:
                                      2009
                                    • Number of floors:
                                      10
                                    • Number of rooms:
                                      212

                                    Hotel Awards

                                    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                                    According to guest reviews, the hotel has been rated as
                                    Best Luxury Hotels in United Arab Emirates

                                    Use Badge

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                                    Carlton Palace Hotel Reviews

                                    Guest reviews are submitted by our customers after their stay at Carlton Palace Hotel

                                    Average guest rating

                                    7.8out of 10
                                    Fabulous
                                    Based on 724 reviews

                                    Rating by category:

                                    Rooms
                                    8.9
                                    Value
                                    7.9
                                    Service
                                    9.1
                                    Location
                                    9.5
                                    Dining
                                    10.0

                                    Guest reviews

                                    • Group of friends
                                      9.2

                                      The hotel is clean and fare price

                                      the hotel should provide internet free of charge, as it became life daily necessary and cheap

                                    • Family with children
                                      9.6

                                      This is our fifth time staying in this hotel and again it was brilliant. Everything is amaizing, from spacious and clean rooms, helpful staff, excellent breakfast to lovely pool. This time we even got complimentary dinner, so we had a chance to taste some of the best local dishes. We came with one year old and he equally enjoyed his stay as we did ours. Will be back again.

                                    • Couple
                                      9.4

                                      Hotel is comfortable and central. Staff very professional, noticed from my passport that it was my birthday and brought me a free cake to my room. Hotel rooms are very practical, nothing extravagant, but ideal for the business traveller.

                                    • Single
                                      7.8

                                      I like the Location and the Price.

                                      The WiFi is very high charge peer hour, however in all Dubai hotels and cafes it's free of charge .

                                    • Older travelers
                                      7.8

                                      upgraded to 10th floor,good quality accomodation

                                      spa area could do with some upgrading if compared to most 5 star hotels

                                    • Family with children
                                      5.4

                                      Location

                                      It is not as expected from five star hotel

                                    • Single
                                      8.8

                                      Overall very good value for Money

                                      The check out was very Slow. The Hotel Needs more stuff at the Front Desk

                                    • Group of friends
                                      8.0

                                      the location is great.

                                      check out when we had check out they said someone has open the wine bottle. we said no one has even open the minibar.it takes time to convince them but at the end they didnt charge us.

                                    • Family with children
                                      4.2

                                      Breakfast

                                      Noise, staff not professional, rooms not cleaned well

                                    • Single
                                      9.6

                                      The rooms were clean the staff were very friendly, in general a great hotel and great great value for money.

                                    • Single
                                      8.8

                                      Very comfortable.. Comfort/Price performance is very good.

                                      Sometimes, some staff ( cleaning, housekeeping e.t.c ) are talking very loudly in the floors. ( Especially Indians )

                                    • Single
                                      8.8

                                      This hotel has different types of facilities from resturant to clubs including saloon and barbershop

                                    • Single
                                      10.0

                                      The staff were very helpful. Clean room & very good location. The price I got through Booking was the best. You will feel the luxury with your first step to the entrance.

                                      You have to pay for the internet !!!

                                    • Couple
                                      8.8

                                      Nice hotel, good service, good value for money - in cheap neighbourhood with good shopping and cheap restaurants.

                                    • Single
                                      9.6

                                      I liked the location ,,, facilities and the friendly stuff ,,,

                                      The rooms don't have windows

                                    How to reach hotel

                                    hotel Carlton Palace Hotel - Dubai Dubai location
                                    Show big map »

                                    Hotel Address:

                                    Al Maktoum Street, Deira Po Box 56262, Dubai, United Arab Emirates

                                    Get directions
                                    City Center
                                    • Dubai
                                      3300 ft
                                    Airports
                                    • Dubai (DXB)
                                      2.9 mi
                                    • Sharjah (SHJ)
                                      13.3 mi
                                    Train Stations
                                    • Union Square Station
                                      3300 ft
                                    • Baniyas Square Station
                                      1.1 mi
                                    Underground stations
                                    • Al Rigga Metro Station 2
                                      2000 ft
                                    • Al Rigga Metro Station
                                      2300 ft
                                    • Bus stop
                                      700 ft
                                    Restaurants
                                    • Sadaf Restaurant
                                      500 ft
                                    • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
                                      1200 ft
                                    Beaches
                                    • Al Mamzar Park
                                      1.1 mi
                                    Hotel information
                                    • Check-in:
                                      from  2 pm
                                    • Check-out:
                                      until  12 pm
                                    • Year renovated:
                                      2009
                                    • Number of floors:
                                      10
                                    • Number of rooms:
                                      212

                                    Hotel Awards

                                    UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

                                    According to guest reviews, the hotel has been rated as
                                    Best Luxury Hotels in United Arab Emirates

                                    Use Badge